FAQ

Our growing list of turnkey integrations includes:

• SAP S/4HANA
• SAP ECC
• Sage 500
• Sage X3
• Infor LN
• Sterland
• Computerway Food Systems

Are you using Oracle, Microsoft, NetSuite, or another non-listed ERP? No problem. mobe3 was engineered for seamless integration, with every function accessible via API. Even legacy systems or non-traditional technologies can connect to mobe3 through simple flat file exchanges.

For the most part, no. mobe3’s management platform is browser-based, so tasks like data analysis, order/pick management, & inventory reporting can be performed from any device. However, the mobe3 WMS app runs exclusively on iOS devices.

We believe iOS is the future of the enterprise workplace—& we're not the only ones. iOS is unmatched in terms of durability, security, cost, reliability, & user experience.

Skeptical? You're not the first. That's why we've created a comprehensive, data-backed guide to shed light on the benefits of iOS in enterprise settings.

Check it out here.

No, but we can guide you in the right direction. Our regularly updated Hardware Guide features top recommendations straight from our end users. Plus, our partnerships with Apple & other leading hardware vendors ensure a smooth & hassle-free procurement process.

Explore mobe3’s Recommended Hardware Guide here.

RESTful JSON

Yes. In fact, mobe3 was recognized by Gartner as one of the first true cloud-only, enterprise-class WMS solutions to market. It is delivered through the Microsoft Azure® cloud platform.

Whether shipping direct-to-consumer or via full truckloads (or less-than-full truckloads), mobe3’s LaunchStation module automates your entire fulfillment process. LaunchStation includes a standard label-generation integration & can seamlessly integrate with all your other shipping technologies.

mobe3 pricing is subscription-based at $295 per core concurrent user per month, with unlimited named users. Plus, we allow customers to add or remove flex user subscriptions on a month-to-month basis as needed.

Find more pricing info here.

Our fine-tuned pricing process considers four key factors: project scope, warehouse complexity, number of sites, & available resources. Once we clearly understand your unique needs & project goals, our consultants deliver a transparent implementation estimate with "no surprises" investment limits.

Find more pricing info here.

Implementation timelines vary depending on project scope & available customer resources. And here's a fun fact: mobe3 WMS implementations are 3x faster than the industry average. Our current record? Just three months.

Learn more about mobe3's deployment process here.

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Absolutely. Employee training is a key part of mobe3's implementation process. Our approach typically includes at least two on-site visits from our go-live experts to ensure your team is fully trained & able to navigate mobe3 like pros.

Dive deeper into mobe3 deployments here.

There are several mounting options available—all designed to keep your devices safe & secure. You can find a few models our customers use & recommend in our mobe3 Hardware Guide.  

Grab the Hardware Guide here.

Yes. While it’s possible to lock a device to access only a single app, most of our customers use their devices to run multiple apps for a variety of use cases.

Submit your question here & we’ll get you an answer pronto.

Within two to three feet. mobe3 RTLS leverages Apple's Indoor Positioning to deliver GPS-level accuracy in industrial facilities.

Almost. mobe3 RTLS updates locations every 15 seconds by default, but this interval can be fine-tuned to meet specific needs.

The mobe3 RTLS annual subscription is $50K/year for sites under one million square feet & $100K/year for sites over one million square feet. This includes unlimited connected devices, IMDF (Indoor Mapping Data Format), & full API access.

Find more pricing info here.

Thirty days or less. Activating mobe3 RTLS is easy as 1-2-3:

1. We guide you through registering your facility & capture your Wi-Fi fingerprint.

2. We create your IMDF for Apple’s Indoor Positioning.

3. We power on mobe3 RTLS for your facility—all within 30 days.

No. mobe3 RTLS operates seamlessly with your existing 2.4 GHz Wi-Fi access points & iOS devices, delivering fast, cost-effective, & precise indoor location visibility.

Absolutely. mobe3 RTLS integrates with specific BLE beacons to track their locations alongside iOS devices.

mobe3 RTLS is designed to be light on your network, efficiently sending compressed & encrypted data to the Azure cloud. We recommend allocating 50-250 Kbps of bandwidth per user to keep everything running smoothly. This ensures reliable, consistent performance across your entire operation.

No, mobe3 RTLS does not collect PII. It also doesn’t gather any data when the device is logged out of mobe3, outside the designated geofenced location, or when Location Services are disabled.

Get mobe3’s Technical & Security Overview (PDF) here.

No. With mobe3 RTLS, you have full control over who can access your indoor map.

Yes. This is the standard configuration for most enterprise deployments.

mobe3’s location-based features won’t work. Just like the location-based apps you use in your personal life—Maps, Uber, DoorDash—mobe3 requires location access to function. However, most MDM solutions can notify you if Location Services is turned off on any given device.

mobe3 RTLS's indoor positioning system is built to adapt—self-healing for changes affecting up to 20% of your infrastructure. For more significant adjustments, you can simply re-survey the site to recalibrate positioning.

mobe3 RTLS detects the vertical level of a device with granularity to one floor. From there, it uses the mobe3 RTLS Location definition to precisely pinpoint the specific height of a storage location.

Dealer’s choice. If you’re already running mobe3 WMS on your forklifts via mounted iPad, you’re good to go. Otherwise, an entry-level iPhone is a great alternative. We’re happy to help you select the best-fit hardware for your operations.

Submit your question here & we’ll get you an answer pronto.